VPN LinkShieldPro Support

We’re here to help you with any questions or concerns

Or email us at: info@linkshieldpro.com

Frequently Asked Questions

Why do I need a VPN?

Using encryption technology as part of the use of a VPN, the provider, and external Internet users will not be able to see which websites you have visited and which web resources you have accessed. Also, the real IP will not be displayed, as it will be replaced with the address of the country to which you are connecting through the VPN server. This will allow you to stay safe and view any content regardless of your location.

Is it free?

You can use VPNLinkShield absolutely free of charge and without registration. You have public places to connect to and there is no time limit, but there is a speed limit.

How to use the application without restrictions?

To use all of the app’s features without restrictions and ads, you need to pay for access. To do this, right-click the menu bar, click the Subscriptions button and subscribe.

Where is my password?

You don’t need a password, you can get a verification code from your email every time, or you can log in with your Apple account or Google account with one click.

What if Premium did not appear after purchase?

To access Premium servers, you must be authorized in the application. Go to the settings by clicking on the button in the upper left corner of the screen and complete authorization.

How many devices can I connect?

You can connect 5 devices at the same time using one account.

Why does the speed drop when connecting?

Speed drops are a common occurrence when using a VPN. This may occur due to the great remoteness of the selected server from you, problems on the channel to the server, or server overload at the moment. If reconnecting or changing location does not solve the problem – contact us at info@linkshieldpro.com and we will try to help.

Do you follow users?

Our company does not store logs of users’ online activity, connection dates and IP addresses, as well as any other sensitive data about users. We are not obligated to monitor our users and are not obligated to cooperate with any intelligence agencies, which allows us to strictly comply with the privacy policy of our clients.